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The Industrial Laboratories Company's
KEY PERSONNEL
Kathie
Inman
Client Services.
Your primary
contact for the status of in-process laboratory services and
analytical reports.
James Ruhland
Director, Quality Assurance
Tania Vogel
Director, OMI
Analytical Service Group Organic Chemistry, Microbiology, Inorganic
Chemistry
Petra Hartmann
Director, Drug Testing Services
Veterinary
Toxicology and Performance Supplement Screens
Seth Wong
Director,
Business Operations
PRICING
Price
sheets are available by contacting our office. The price sheets
provide a comprehensive list of analytical support services at
competitive prices. Due to our constantly evolving industry please
contact our office if a service of interest is not listed. The focus
of our Research and Development team is to review, develop, and
validate new methods providing additional services to our clients and
the industry. Rush Fees. At Industrial Laboratories we will
make every effort to accommodate your testing schedule. If rush
service is necessary, please call us in advance and we will schedule
your service accordingly to accommodate your company needs. Additional
rush charges will be assessed.
DIFFICULT
MATRICES AND MARKER COMPOUND RANGE
Premiums
and/or increased turnaround time may apply for analyses of unusual or
difficult matrices. Due to the precision instrumentation used in
analytical testing each instrument is calibrated prior to analysis of
each sample. The most accurate results are obtained when calibration
is completed to a predetermined range dependant on the material and
the anticipated marker compound levels. When sample concentrations are
outside of this range the samples must be re-prepared and re-analyzed
using an alternate range. Marker compound range is expected with
each sample submission. If range finding is necessary the client
may incur additional expense and turnaround time will be increased.
The client will be contracted prior to proceeding.
SAMPLE
SUBMISSION
When
submitting a sample for analysis, please complete a Chain
of Custody Form, which can
be found under “test forms.”
You will be asked to provide us with the following information:
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Name
of contact persons:
Your
results at IL are strictly confidential and results will be
released to your list of contacts only.
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General
Contact Information: Address,
phone, and fax number, email. For your convenience please list
your preferred method to obtain your results. Hard copies of
analytical results are mailed upon completion. Additionally,
results may be phoned, faxed, or emailed.
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Sample
description: a lot number or sample number and a physical description
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List of
requested analyses:
List the analyses and the anticipated range of the marker
compound. If range finding is necessary additional costs maybe
incurred and standard lead times will not apply. See section on
"difficult matrices and marker compound range".
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RETAINING
AND DISCARDING OF SAMPLES
Post
completion of analysis and reporting the remainder of your sample will
be retained for 15 days. If you would like any remaining product
returned to you please indicate your request at the time of sample
submission. Due to regulatory concerns hazardous samples will be
returned to the client.
PAYMENT
TERMS
Once
our accounting department has established your account we will be
happy to invoice you for laboratory services. Standard terms are Net
30 days from invoice. For your convenience, major credit cards are
accepted as a method of payment.
ESTABLISHING
AN ACCOUNT
Our
accounting department is happy to help you in establishing a new
account. This
Forms is a Word Document.
You may fill it out on line and then print it on your own printer Or
You may save it to your computer, but do not change the format.
Credit
Application Form
Please Complete the Credit Form and return it
to Industrial Laboratories so we can get started on your account.
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The Industrial Laboratories Company Inc